Frequently Asked Questions.

What is the Minimum Order Quantity (MOQ) for customized gifts?

  • Our minimum order quantity is just 1 piece.

What is the delivery timeline for customized gifts?

Delivery usually takes between 1 and 15 days, depending on the item you select and the customization required.

What are your payment terms?

  • In-Stock Items: 50% advance payment at the time of booking, and the remaining balance before dispatch.
  • Out-of-Stock / Custom Items: 100% advance payment at the time of booking.

Do you offer Cash on Delivery (COD)?

  • No, we do not offer Cash on Delivery (COD) for customized orders.

Will I get a design preview before printing/customization?

  • Yes! Our team will share a soft preview/digital mockup with you for approval before proceeding with production.

What shipping methods do you use?

Shipping is handled on a To-Pay basis:

  • Local Deliveries: Sent via Porter or Rapido.
  • Outstation Deliveries: Shipped via standard courier services or transport.