Frequently Asked Questions.
What is the Minimum Order Quantity (MOQ) for customized gifts?
- Our minimum order quantity is just 1 piece.
What is the delivery timeline for customized gifts?
Delivery usually takes between 1 and 15 days, depending on the item you select and the customization required.
What are your payment terms?
- In-Stock Items: 50% advance payment at the time of booking, and the remaining balance before dispatch.
- Out-of-Stock / Custom Items: 100% advance payment at the time of booking.
Do you offer Cash on Delivery (COD)?
- No, we do not offer Cash on Delivery (COD) for customized orders.
Will I get a design preview before printing/customization?
- Yes! Our team will share a soft preview/digital mockup with you for approval before proceeding with production.
What shipping methods do you use?
Shipping is handled on a To-Pay basis:
- Local Deliveries: Sent via Porter or Rapido.
- Outstation Deliveries: Shipped via standard courier services or transport.